Ben Alkire

  • Community Moderator
  • Total activity 151
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 3 users
  • Votes 9
  • Subscriptions 121

Activity overview

Latest activity by Ben Alkire
  • Ben Alkire created an article,

    Customer Service

    Vic GManager Lisa BCSR Team Lead Lissa SCSR Kat N CSR Ren FCSR Gia HCSRZayra HCSR Tiana DCSR Andrew FCSR Heather YCSR Matt BCSR

  • Ben Alkire created an article,

    DeliveringMore: Founders Pt 2

    Get ready for an inside look at the early days of DeliverThat with the founders themselves, Aaron and John, in the latest episode of DeliveringMore podcast! In this second edition, they take us ba...

  • Ben Alkire created an article,

    DeliveringMore: Founders Pt 1

    DeliverThat was founded by two college students, Aaron Hoffman and John Zinno, while they were attending Ohio University. The idea for DeliverThat initially came from their own experience of strug...

  • Ben Alkire created an article,

    Welcome to your Help Center!

    Welcome to your Help Center! The Driver’s Assistance portal will be one of your best resources when utilizing the DeliverThat platform. You can access quick information on policies and troubleshoo...

  • Ben Alkire created an article,

    Appearance Expectations from our Catering Partners

    DeliverThat is primarily a pre-scheduled catering delivery platform. Most of these deliveries will go to business offices, doctor's offices, schools, and other venues. To meet the expectations of ...

  • Ben Alkire commented,

    In the simplest terms, we realistically may not know what happened. We have a direct integration with ezCater so when they cancel their deliveries they are just pulled from our system. It is not a ...

  • Ben Alkire commented,

    Hi Katherine, I would suggest reaching out to the hotline in real-time when these scenarios happen. The most likely answer is that ezCater canceled the deliveries in which case you should have rece...

  • Ben Alkire commented,

    Thank you for reaching out Travis, dependent on the violation we can discuss reactivation. We will have driver relations reach out to you directly.

  • Ben Alkire created an article,

    Logging In To the Driver Assistance Portal

    To sign into the Driver Assistance Portal and access the full portal, you will need to be activated by our team first. From there, you'll be able to access hundreds of articles and helpful informat...

  • Ben Alkire created an article,

    Bags Haven't Come Yet

    If you haven't received your delivery equipment within 5-7 business days of ordering, please email with the following information: A brief description of the situation. ...