Can’t Find Drop Off

If you are unable to locate your delivery address, please do the following:

1. Find the special delivery instructions for your delivery in the DeliverThat app.

2. If a business name is listed, use Google to verify the address provided in the DeliverThat app.

• If the business name is not listed move to step 3.

3. Call the customer to confirm the address in the DeliverThat app is the correct customer address.

• If the customer does not answer your phone call after 2 attempts, call the Driver Hotline immediately. (315) 630-3330

Driver Hotline: (315) 630-3330

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