Drivers are paid twice per week with deposits being sent every Wednesday and Friday.
- Deliveries completed between Monday to Wednesday will be paid on Friday.
- Deliveries completed between Thursday to Sunday will be paid on Wednesday.
**If you are delivering in Vancouver, Canada, your paydays will continue to only be once a week on Wednesdays.
Delivery Commission
All commissions are visible in the job details of each delivery in the DeliverThat app. Once a job is accepted, the details become visible.
Each delivery commission is calculated by the order cost and the distance between the pickup location and the drop-off location.
Gratuity
There are 2 forms of gratuity on the DeliverThat platform, pre-tip, and post-tip. Some restaurants allow their customers to tip both, before and after the delivery. Any pre-trip will be listed in the delivery instructions. Post-tips are earned at the drop-off location often in the form of a signed receipt. All post-tips must be filed to DeliverThat the same day of the delivery. Click here to upload a gratuity.
All ezCater partner deliveries with ezCater in the Order ID will operate with a tip pool. You will see this clearly stated in any jobs you accept for review from ezCater.
Adjustments
Varies per delivery. DeliverThat compensates adjustments for food delays at restaurants or return trips for missing items. Wait time adjustments equal $5 for every 15 minutes waiting on site after the schedule pickup time.
Deductions
Driver deductions range from tardiness to 'no showing' a delivery. Please review our deductions list here.
**If you are delivering in Vancouver, Canada, your paydays will continue to only be once a week on Wednesdays.
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Comments
2 comments
No I have not received any money for any trips
I was trying to find out base pay information. Is it only known after accepting a job? Not very helpful to make a decision not knowing anything about pay unless you accept a job first. Is that the case?
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